Cancellation and Refund
At Noble Touch Path Labs, we strive to provide a smooth and transparent experience. Below is our policy regarding cancellations and refunds:
Cancellation Requests:
- Cancellation of services must be requested before the sample is collected or the diagnostic process begins.
- To request a cancellation, please contact our customer support team promptly.
Refund Eligibility:
- If the cancellation request is approved, a full or partial refund will be processed based on the stage of service completion.
- Refunds are not applicable once the diagnostic process is initiated or results are generated.
Processing Time:
- Approved refunds will be processed within 7–10 business days.
- Refunds will be credited to the original payment method.
For assistance, please contact our support team. We are here to help ensure a hassle-free experience.